7 Cups describes itself as an on-demand emotional health and well-being service that provides users with the opportunity to chat with people who are interested in listening to their problems, from anywhere in the world. The service allows users to view self-help guides and browse listeners from around the world to seek advice and support for everyday emotional / life problems. Users can talk anonymously to the listeners who each have profiles, ratings from previous users and awards they won by performing different tasks.
Anyone can become a listener, but before you can become one you will need to complete an online course which helps develop Active Listening skills, as well as take part in a mock online listening session. Once you’ve been approved, you can choose whenever you wish to offer your time to somebody that just needs a caring, compassionate person to talk to.
This action can also be participated via a smartphone app.